Even the most experienced, highest quality physicians face risk of litigation. Fortunately, there are key areas hospitalists can focus to not only deliver better patient experience, but also avoid lawsuits.
In my experience as a hospitalist, I have found that there are a few key issues that are crucial to discuss with my ED counterparts. This is a list of the most common issues to address that help foster smoother transitions of care.
These tenets contribute to a strong program culture, and by building a solid cultural foundation, you set the tone for lasting, tangible increases in patient and clinician satisfaction, positive community reputation, and quality and efficiency performance improvements across the board.
This post outlines steps to follow to assure your emergency department team is united and headed in a direction that mutually benefits the providers, staff, hospital or health system, and the patients and community you serve.