In my experience as a hospitalist, I have found that there are a few key issues that are crucial to discuss with my ED counterparts. This is a list of the most common issues to address that help foster smoother transitions of care.
Peer review, when done right, has the power to improve patient care, boost service quality, and decrease the frequency of sentinel events.
This department had a culture issue that was woven tightly into the traditional culture of healthcare delivery. It is one I felt strongly about unraveling: hierarchal, top-down leadership.
The idea that a hospitalist program is cost prohibitive for smaller community hospitals (less than 12,000 annual emergency department visits) is a dated myth.
Listen to the podcast below to hear CareCulture President Lawrence Bean, MD, FACEP, MBA share the inspiration behind CareCulture's unique, service-oriented approach to transforming emergency departments.
The current state of emergency medicine billing does not align healthcare facilities, providers, and consumers around patient care. CareCulture aims to change that.
Dr. Gicheru knew that emergency medicine would be challenging and that burnout was common. But he was determined to find an outlet that would reinvigorate him, anchor him, and give him a deeper sense of purpose. He found his answer when he began participating in non-profit clinical mission work with colleagues.
These tenets contribute to a strong program culture, and by building a solid cultural foundation, you set the tone for lasting, tangible increases in patient and clinician satisfaction, positive community reputation, and quality and efficiency performance improvements across the board.
This post outlines steps to follow to assure your emergency department team is united and headed in a direction that mutually benefits the providers, staff, hospital or health system, and the patients and community you serve.
All effective leaders establish trust. This list includes foundational traits leaders who have the unwavering trust of their team and peers embody. If your emergency department leadership is not trusted, you must resolve that issue with coaching, mentoring, or a leadership change before your department will be able to realize its potential.