Case Study: Level 1 Trauma Center Improves Hospitalist Program Alignment with Hospital Administration, Clinical Efficiency, and Nurse Satisfaction
A large state university medical center relied on four rotating academic internists to run their inpatient service. This resulted in inconsistency, poor alignment with hospital administration, and low nursing staff satisfaction. We were called to establish a full-time hospitalist program to address these issues.
We established a full-time hospitalist provider team (12 full-time physicians and six APPs) rooted in the community, increased communication and engagement with hospital administration, and promoted consistent and positive communication with the nursing staff.
Within one year, these improvements resulted in:
20 to 60
INCREASE IN DAILY CENSUS
REDUCTION IN LENGTH OF STAY
55hr to <12hr
REDUCTION IN AVERAGE EMERGENCY DEPARTMENT HOLD TIME